Parliament Workbench
Data: Official Report to 12 Nov 2026

Official Report · Committee

Current Petitions

Sub-post Offices (Review and Closure) (PE651)

Wednesday 26 November 2003 Public Petitions Committee Petitions 13 contributions · 6 speakers

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The record

13 contributions
Michael McMahon Lab The Convener · Hamilton North and Bellshill
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The next petition for consideration is PE651, from Fergus Ewing MSP, on the review and closure of sub-post offices. Fergus Ewing is calling on the Parliament to obtain from the Post Office information relating to the review and closure of sub-post offices. His petition was prompted by his concerns about proposals to close Culduthel branch post office. He argued that that was likely to disadvantage, in particular, senior citizens and those with restricted mobility who relied on the wide range of services that the post office provided. Since the submission of the petition, the post office has closed, but Fergus Ewing's general concerns relating to the process for the review and closure of post offices remain.On 1 October 2003, we decided to write to the Post Office seeking confirmation of whether it would be willing to make available the information requested by Mr Ewing. A response has now been received. The Royal Mail provides details of the background to its network reinvention programme, together with details of the process that is followed in identifying potential closures, the consultation procedures that are followed when closure proposals are made and the impact that the programme has had in Scotland to date.Fergus Ewing has provided the clerks with a response to the petition. He says:"I thank Mr King for his response. However, the impression of my constituents many of whom complained about the closure of their PO was that the process of consultation had a pre-ordained conclusion. Mr King does not say how many POs in Scotland have applied under the scheme so far, nor whether, following the consultation … any in Scotland were saved from closure. My understanding is that none have been saved and all closed.Nor does he answer the criticism that the process adopted by the PO of providing for Postmasters or mistresses controlling the process may lead to large swathes of our towns and cities having no office at all.I thank the committee for considering this petition which may well be of relevance to other MSPs and constituencies."Do members have any comments?

Mike Watson Lab Glasgow Cathcart
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No member of the committee will not have had or be about to have a local post office closed. I certainly fall into that category. A number of issues concern me. Fergus Ewing's point is valid. I do not know of the reprieve of any post office as the result of a campaign. I have run two such campaigns in my constituency and am about to start another.The six-week consultation period is also a matter of concern. Mr King says that the period has been extended from four weeks to six weeks, but that is still not very long. Last week, it was announced that two post offices in my constituency would close—in a six-week period leading up to the end of December. We all know what happens in the second half of December, so there will not really be a six-week consultation period. That may be a special case, but there are still questions to be asked. The difficulty is that we must deal with the petition as it stands. I am not satisfied that the closure programme is being handled with sufficient sensitivity to local needs.

Helen Eadie Lab Dunfermline East
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I concur with Mike Watson. Similar things have happened in my constituency. From dealing with both the Post Office and Postwatch, I have the impression that they hear what is said but do not really listen to what communities are saying. I am inclined to support Mike Watson's view but, like him, I am not sure how we continue the petition. However, we must consider how we interact further with the Post Office. There is continued unhappiness with the Post Office, which is not hearing what MSPs are saying. Perhaps we should write back to it and say that. Would it be appropriate for us to do so?

Michael McMahon Lab The Convener · Hamilton North and Bellshill
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I wonder whether it would. As Mike Watson said, every MSP must have some knowledge of a post office closing; there is certainly one closing in my constituency. However, the petition has highlighted the fact that the matter is reserved. Ultimately, responsibility for post offices lies with MPs. We can all support our colleagues in campaigns about post office closures, but can the committee do anything in respect of the strategy that the Royal Mail has adopted?

Sandra White SNP Glasgow
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The petition is relevant to Fergus Ewing's area, but it relates to the review and closure of sub-post offices generally, rather than to closures in a specific area. The petition is wide ranging.Like Helen Eadie and other members, I have in my constituency instances of post offices being closed. About 20 post offices are being closed in the Glasgow area alone. Some of those are in areas of hardship and deprivation where elderly people live. It seems to me and to my constituents that the consultation process is such that the Post Office's mind is made up before proposals go out to consultation. As far as I know, none of the post offices has been given a reprieve, even though the public want to keep them. The matter might be reserved, but that does not prevent us from writing to the Post Office—it certainly has not prevented the Post Office from sending £1 million to the London Olympic bid while still shutting sub-post offices. That is an aside. We should at least write to the Post Office asking what the criteria are for the closure of sub-post offices.

Michael McMahon Lab The Convener · Hamilton North and Bellshill
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That is what we did and we received a response. It is fair to say that Fergus Ewing is disappointed with the response, but I think that he is resigned to the fact that his post office closed and he has thanked the committee for taking up the petition. We have written to the Post Office, received a reply and had the information provided in relation to Fergus Ewing's petition—he has thanked us for taking up the matter on his behalf. What more can we do?

Helen Eadie Lab Dunfermline East
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We should close the petition, but pass the information to our colleagues at Westminster, because they need to be informed about the disappointment felt throughout communities.

Michael McMahon Lab The Convener · Hamilton North and Bellshill
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To whom at Westminster would we send the information? Do we write to every MP? I really do not know what to do.

Helen Eadie Lab Dunfermline East
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We could send the information to the chair of the appropriate committee. You and the clerk could identify which would be the appropriate committee. Committees at Westminster carry out inquiries into such matters, but I do not know where they are with their inquiries at the moment.

Michael McMahon Lab The Convener · Hamilton North and Bellshill
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I do not have any difficulty with doing that, if we can identify the appropriate committee.

Linda Fabiani SNP Central Scotland
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The petition is closed, but perhaps we should—if this is in our remit—write to the Post Office saying that we note its response and that, although the petition is closed, there is a general concern about how the organisation is going about things.

Frances Curran SSP West of Scotland
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There is the specific point that the Post Office will finish the programme 15 months earlier than anticipated. The question is why, given that the Post Office wants the consultation, it is so keen to close the post offices so quickly.

Michael McMahon Lab The Convener · Hamilton North and Bellshill
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We could write back to Mr King and send him a copy of the Official Report of our consideration of the petition. He would then be aware of the concerns that we are raising. Are members happy with that?Members indicated agreement.

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