Written Question · S1W-26417 · Session 1
How many complaints have been submitted under the complaints procedure of the Scottish Ambulance Service in each of the last three years an…
The question
To ask the Scottish Executive how many complaints have been submitted under the complaints procedure of the Scottish Ambulance Service in each of the last three years and what the outcomes were.
The answer
The following table shows the number of complaints submitted to the Scottish Ambulance Service under the NHS Complaints Procedure in the last three years, and the outcomes of these complaints: | Number Total Received | Received, Total Responded to | Outcome of Upheld | Complaints Upheld in part | (%)Not Upheld
1998-99 | 580 | 573 | 43% | 24% | 33%
1999-2000 | 585 | 572 | 37% | 29% | 34%
2000-01 | 460 | 460 | 40% | 23% | 37%
1998-99 | 580 | 573 | 43% | 24% | 33%
1999-2000 | 585 | 572 | 37% | 29% | 34%
2000-01 | 460 | 460 | 40% | 23% | 37%
In the Official Report
No contribution in the Official Report cites S1W-26417 by reference.