link
To ask the Scottish Government what assessment it has made of the performance of rail services that have been nationalised since 2022. (S7O-00489)
Official Report · Chamber
Portfolio Question Time
This is the draft Official Report. The final version may differ.
link
To ask the Scottish Government what assessment it has made of the performance of rail services that have been nationalised since 2022. (S7O-00489)
I have some excellent news for Mr Kerr, who was one of the biggest opponents of the nationalisation of Scotland’s rail network. He will be glad to know that it massively outperforms the Great Britain average. That is good news, and I am sure that he will welcome it.
link
I welcome the fact that Mr Flynn has informed himself, because in August, when I asked him about the Caledonian Sleeper’s performance targets, he did not know and referred me to Scottish Rail Holdings, so I put the question to it.
The figures for 2025-26 make grim reading. Just 10 of 20 performance targets were met, cancellations more than doubled from 32 to 82, and complaints were up 32 per cent, from 589 to 775. That is not the transformation that ministers promised, but precisely what I warned about.
Ministers chose to nationalise the service, so they cannot now wash their hands of its performance. Does the cabinet secretary accept responsibility for that? What will he do about the situation?
link
Mr Kerr is so cynical when it comes to nationalisation. He could, of course, have stood up and welcomed ScotRail’s successes, but he chose not to do so, as everyone in the chamber will be aware. He did not talk about the record 8.5 million journeys that took place on ScotRail trains in July, which is a very positive story. He did not talk about the scrapping of peak rail fares or the fact that, in the north-east, where we both live, the high-speed trains will be replaced by refurbished class 222 trains. He did not talk about the 66 new suburban trains for the west coast.
Mr Kerr does not want to talk about Scotland’s success stories. He simply wants to talk Scotland down.
That has livened everyone up. Katy Clark has a supplementary.
link
ScotRail staff must ensure that passengers receive a high level of service. Transport Focus recently found that personal security on trains and at stations is increasingly important to passengers, reinforcing the vital role that staff play in supporting passenger safety. Will the cabinet secretary provide a reassurance that the pay and conditions of ScotRail staff will be protected and improved in any public sector reform process? He will appreciate that public sector workers are worried about what might lie ahead.
link
When I was on a train to Balgray for the opening of the new station, I had the opportunity to speak first hand with a whole host of ScotRail staff, whether they were the good folk who keep the trains clean, the folk who sell the tickets or some of the folk in the back offices. They all do a phenomenal job to keep our railways running. We should be incredibly proud of the work that they do. I will continue to support them in this role and will work very closely with the unions over the period ahead to ensure that our staff are given the respect that they rightly deserve.
link
Last week, ScotRail confirmed to the Transport Committee that it stands to lose £750,000 a year as a result of the bus fare cap in the Highlands. That follows confirmation from Transport Scotland, following a freedom of information request, that no assessment was undertaken on the potential impact of the bus fare cap on the far north line. What lessons have been learned? Will the cabinet secretary allay fears that the Government’s policy will lead to fewer services on and less investment in the far north line?
link
There is absolutely no suggestion that there will be a reduction in services on the high north line. David Green’s question affords me the opportunity to outline that two things can be true and good news at the same time. It is good news that we have introduced a £2 bus fare cap to ensure that people can afford to travel on buses during a cost of living crisis, and we should recognise that it is good news that we have removed peak rail fares. We have provided the investment to deliver both, because we recognise that, during these tough times, people in the high north of Scotland and elsewhere across our nation deserve support from their Government. That is exactly what we have provided, and I am very proud of that fact.
The type of each item (debate, statement, questions, members’ business and so on) and the times shown are worked out by this site from headings, the chair’s opening words and the Official Report’s running timestamps. They are not the Parliament’s own classification. Text: the Scottish Parliament Official Report.