Parliament Workbench
Data: Official Report to 12 Nov 2026

Official Report · Committee

Continued Petitions

Care Homes (Designated Visitors) (PE1841)

Wednesday 24 March 2021 Public Petitions Committee About 10:30–11:00 Petitions 24 contributions · 6 speakers

Speakers

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The record

24 contributions
Johann Lamont Lab The Convener · Glasgow
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The final continued petition on our agenda is PE1841, which was lodged by Natasha Hamilton on behalf of the Care Home Relatives Scotland group. The petition calls on the Scottish Government to allow a designated visitor into care homes to support loved ones. We welcome Jackie Baillie back for our consideration of the petition.

Since the last consideration of the petition, responses have been received from the Cabinet Secretary for Health and Sport, the national clinical director, the Care Home Relatives Scotland group, the petitioner and numerous other stakeholders who have an interest in the petition.

In her submission, the cabinet secretary provided the committee with a copy of new guidance on care home visits, which was issued on 24 February 2021. The guidance recommends that care homes put in place the necessary arrangements to support safe, meaningful contact for up to two designated visitors per resident, twice a week.

The national clinical director explains that, with the multiple levels of safeguards and protections in place, he is confident that safe, indoor visiting can resume. He further explains that everyone living in adult care homes, no matter their age, health, or otherwise, can have meaningful contact with their families and loved ones.

In its submission of 15 March, the Care Home Relatives Scotland group advises that, in its recent survey, 58.4 per cent of respondents reported that meaningful visits had started as per the 24 February guidelines, whereas 41.5 per cent answered that they had not. The Care Home Relatives Scotland group states that its survey results demonstrate the

“inequality that is happening to care home residents and their families across the country despite having guidance”.

The petitioner, in her personal submission, has explained how the restrictions have personally affected her and her family as well as highlighting more generally the negative effect that they have had on people living in care homes. She states that there has been

“So much focus on keeping people like my relative safe but who knows at what detrimental effect”.

I will invite Jackie Baillie to speak in a moment. It is a difficult and emotive issue. I have heard very strongly from the petitioners that they do not want us to feel sorry but want us to act; everyone always says how difficult and problematic the issue is and how sorry they feel, but I understand that the petitioners want action.

The petitioners also want the gap between what the guidance says and what is happening to be closed. Their argument is that that would involve legislation. Parliament is closing for the campaign, so there is no prospect of legislation in the short term. The fastest way to get a commitment to legislation would be by pressing political parties to make it a manifesto commitment. Regardless of whether we decide to continue the petition or close it, the decisions and immediate pressure will come from elsewhere—that has to be the case because it is so immediate.

The figures in the submission on people who describe their contact as not matching up to the guidance are very powerful.

Jackie Baillie Lab Dumbarton
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Thank you, convener, for giving me a second opportunity to speak this morning—I promise that I will not go on too long and test your patience.

Having failed in my praise for the convener earlier, I will turn to Gail Ross, the deputy convener, who is also standing down. I regret that, because Gail Ross is a newer member of the Parliament who has made a great contribution in her time here. I wish her well for the future.

I am grateful to the petitioner, the Care Home Relatives Scotland group and the committee for their work on the petition. That pressure has led to the revised guidance. As you rightly said, convener, the difference between the guidance and the reality in many areas across Scotland is stark. Relatives are at a loss to understand when, in practice, they will be able to see their loved ones.

I know relatives with loved ones in local care homes who have struggled during the pandemic—there is no doubt about that. We know that care homes have been at the epicentre of the pandemic, but we also know that the consequences for care home residents have been stark—many of them have lost their lives and those who, thankfully, have not have been deprived of contact with their relatives and loved ones, which has had an impact on their health and wellbeing and on the wellbeing of their relatives. I know that the committee recognises all of that.

A few days ago, I was contacted by constituents who asked me to come along and support the petition because they are concerned about the possibility of a third wave of coronavirus. I hope that the roll-out of the vaccination programme means that that never happens, but their concern is so great that they are very keen to keep the petition open, first on the basis of the inconsistencies between the guidance and its implementation and, secondly, because of a genuine concern about the future.

Convener, you have talked about the immediate pressure—the issue is very much live. On that basis, I ask the committee to consider keeping the petition open and putting it in the legacy paper to tide us over this period while the pressure is still on.

10:45

Gail Ross SNP Caithness, Sutherland and Ross
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I want to thank our co-opted member, Jackie Baillie, for her kind words. She has contributed so much on many petitions, even in the short time that I have been here, and her advice and guidance have been really valuable. I also thank her for her contribution today.

We need to be absolutely honest with ourselves and the petitioners. We should not give them false hope that keeping the petition open will mean that legislation will definitely follow. Having taken legislation through the Parliament, we know that it can take quite a while, as it has to go through many different processes. We need to ask ourselves what the value is of keeping the petition open. We can put it in the legacy paper, but we need to think about when it is likely to come up again in the next session. Given the new petitions that will come through and the other petitions that we have kept open, there is a chance that we, or rather the successor committee—obviously, I do not include myself in that—might not see it until September. Given where we are with the pandemic and the vaccine programme and given the guidance that has been issued, come September we will probably have got beyond what is happening now.

However, I take on board what Jackie Baillie said about a third wave. Touch wood, the vaccine programme is getting ahead of that situation now. Therefore, I hope that the guidance would be enough but, as you say, that stark figure of nearly 42 per cent of care homes not implementing the guidance is quite concerning. I can see why care homes are quite risk averse, given what has happened in the past. None of us wants a return to those horrible dark days. However, there is the other side to the picture, which the petitioners have put forward extremely well, about the mental health and wellbeing of not just the people in the homes but the families who are unable to see them.

I am quite conflicted. I want to show the petitioners that we are taking this as seriously as we can but that we are limited in what we can do as the Public Petitions Committee. Your suggestion, convener, of pushing the parties to include the issue in their manifestos, in order to get some action on it as soon as the election is concluded in May, is excellent. That would bring it forward much more quickly than the committee could.

Given our limitations, I am minded to close the petition under rule 15.7 of standing orders but to make these other recommendations to the petitioners about where they could go to try to get the legislation in place quicker than we could possibly push for it. I will wait to hear what other committee members feel about it.

Maurice Corry Con West Scotland
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I thank Jackie Baillie for her input—there are always some wise words spoken. It is a very difficult question. I agree with my colleague Gail Ross that we are between a rock and a hard place. I am on the COVID-19 Committee and these sorts of issues come up every week. The latest from the national clinical director is that it is being left to health boards to advise on access to care homes for relatives and visitors in their areas, because they know their areas best. I note the figure that around 42 per cent of care homes are not, or do not seem to be, implementing the guidance. That concerns me.

I am reluctant to let the petition go. On the other hand, one has to be realistic. There is a move by the Scottish Government to let the local areas decide on how they implement the guidance. However, if it is not being implemented, there is a gap, and that is what is concerning the petitioners. I agree with the convener that the quickest way through this is to have the parties put it in their manifestos. That is an excellent idea and should get a quicker reaction. The issue is certainly very important and we discuss it every week at the COVID-19 Committee to try to get some movement on it. We are mindful of the concerns.

At this stage, if there is any dissatisfaction among the petitioners, they can raise another petition; that would take a bit more time, given that there will be a new Parliament. As I have said, I am torn desperately on this one, because, from our discussions in the COVID-19 Committee, I am not entirely happy that the Scottish Government’s guidance on implementation is absolutely sound; however, again, we are steered by professional advice on the whole matter of infection, during what is a very serious pandemic.

I think that, on balance, I have to say that we should close the petition under rule 15.7 of standing orders. Perhaps we could write strongly to the Scottish Government, to make sure that the guidance on visiting is given high priority. The issue is very current, irrespective of manifestos, but I think that it needs to be kept on the boil. That is certainly the feeling of the COVID-19 Committee. On that basis, I ask you to do that.

Johann Lamont Lab The Convener · Glasgow
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Will the COVID-19 Committee continue to meet?

Maurice Corry Con West Scotland
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Until 5 May, we will meet only in emergency. The committee is still there, but it is slimmed down. It will meet only if emergency regulations and Scottish statutory instruments need to be approved.

Johann Lamont Lab The Convener · Glasgow
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It may be that, if we were agreeing to write to the cabinet secretary, we could write to the COVID-19 Committee and say that this is an urgent issue that the committee might want to be aware of, too.

David Torrance SNP Kirkcaldy
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As do my colleagues, I think that the issue is very difficult; however, I do not think that the committee can take the petition any further because by the time that the new petitions committee meets, whoever is on that committee will probably not see the petition for five or six months, and we know how long it takes to get legislation through the Parliament, in some cases.

I genuinely do not think that we can take it any further. We should close it under rule 15.7 of standing orders and, if the petitioners are not happy with the progress that has been made, they can bring a new petition to the Parliament in the new session.

Tom Mason Con North East Scotland
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On balance, I think that we will have to close the petition. The situation is changing month by month as we go forward, and any legislation on the matter would be made for the situation at a point in time, so I do not think that that will be a solution. Strong enforcement of the guidance is what I think is necessary. If getting some action on that can be achieved via the party manifestos, that might be the way to do it. I think that it would be right to write, if we can, to the minister, to make sure that the current action and enforcement takes place. However, the committee cannot do much at this stage and I think that closing the petition is our only option.

Maurice Corry Con West Scotland
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Further to the point about the COVID-19 Committee, it is very important that you write to the convener, Donald Cameron, on the point that we discussed. That would be of benefit and a quick way to try to get some resolution. The matter can then be raised at the COVID-19 Committee as and when that is convenient. It may be considered an urgent question; if so, the committee could be convened quite readily.

Johann Lamont Lab The Convener · Glasgow
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Thank you. People have wrestled with this petition. I go back to my earlier point about the frustration that the petitioners expressed. Everybody agreed that there was a terrible problem and was worried for them, and they accepted people’s concern, but they were very clear that what they wanted was action. We need to be honest in return that we are gravely concerned that the gap between what the guidance says and how people are experiencing it is massive, with consequences for them and their loved ones, but that it will not be resolved by the petition sitting with the Public Petitions Committee.

Given the urgency of what the petitioners want to achieve and that their proposed solution is legislation, the matter will need to be decided by others. I understand that the current policy makers—the national clinical director and so on—are reviewing the guidance weekly. When there is a gap between the guidance and what people are telling them is happening, what do they say and to what extent are the petitioners are engaged with that? I know that it is a very active campaign and they are making their views strongly felt. The situation is being reviewed weekly and pressure can be brought to bear there.

If the implementation of the guidance is not working, as would seem to be the case, we should write to the COVID-19 Committee and the cabinet secretary to say that these are the concerns of the petitioners and it could be on our books for six months. In those six months, the world could be completely and utterly transformed—I certainly hope that it will be—but the issue needs to be resolved as a matter of urgency. I agree with members that we want to close the petition because the petitioners have been clear that what they want is action. We cannot do that through this committee, but we can write to the cabinet secretary and underline in the strongest terms that that is what is required.

My observation to the campaigners is that the people who need to answer the question of how we address this as a matter of urgency are those seeking election in the next six weeks. The petition has been caught up in the fact that there is an election. There would have been other avenues open to us if the Parliament was not rising this afternoon.

Do members agree that we should close the petition under rule 15.7? We recognise that it is a crisis for families that has not been resolved and we will write to the cabinet secretary and the COVID-19 Committee emphasising that simply saying that there is guidance does not address the issue. The issue is that what is in the guidance is not what people are experiencing and it is something that is absolutely fundamental to people’s lives. In terms of policy, if there were a new petition, the Public Petitions Committee would be able to agree in terms.

Maurice Corry wants to come back in and then I will give Jackie Baillie a last chance to say something, before we make our final decision.

Maurice Corry Con West Scotland
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I will be very quick. You talk about the cabinet secretary and that is fine, but in the case of the COVID-19 Committee it would also be worth writing to Michael Russell, because he is the cabinet secretary that the committee works with. His remit is constitution and legislation, so it is important to bring it to his attention.

Johann Lamont Lab The Convener · Glasgow
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We can certainly copy him in to the correspondence. That would make sense.

Jackie Baillie Lab Dumbarton
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Although I am disappointed by the committee’s conclusions on closing the petition, I understand and support the actions that you will take in writing to the COVID-19 Committee and the cabinet secretary. The issue is one of speed and what is happening on the ground just now. I am happy to commit the Labour Party to including the issue in its manifesto, but the reality is that that kind of process waits until after the election when people see the result. If it involves legislation, that takes time, in and of itself. My plea would be that, if people experience a discrepancy on the ground, they should get in touch with their MSPs or their local candidates and raise it as an issue during the election.

Johann Lamont Lab The Convener · Glasgow
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Thank you. We hope that, because the issue has been aired and commented on in the committee, it has been heard publicly. If there were a request for it, the committee would be willing to make a statement that it recognises that this is a matter of urgency and that none of the options that are open to the committee respond to that urgency. The committee’s fundamental problem is that it cannot respond because of where we are in the parliamentary cycle.

11:00

We agree that what the petitioners ask for is not warm words, but more action. The Public Petitions Committee cannot deliver that action, but we are clear that we cannot be in a position in which we continue to see a huge gap between people’s experience and what the guidance says. The matter is being looked at closely every week and, although we do not need to tell the petitioners what to do, since they have run such an effective campaign and they will do this anyway, we could highlight as a matter of urgency that they should keep the pressure up on those who make the decisions while the election process goes on. Pressure also needs to be put on individual candidates and parties to make a commitment and understand that the matter cannot wait, because of the direct consequences in real time.

We agree to close the petition with all the reservations about why we had to make that decision. However, I have indicated that we will want to write to thank the petitioners, to say that we wish that they did not have to be in that position and that we hope that matters are resolved urgently. It is my great hope that they will partly be resolved by the fact that, with any luck, we are moving into a safer world than we have been in for the past year.

I thank Jackie Baillie for her attendance—she was the equivalent of the fifth Beatle. I am appreciative of all the work that she has done in helping to inform the work of the Public Petitions Committee.

This is the last Public Petitions Committee meeting of the session, my last Public Petitions Committee meeting and my last time as a convener or member of a parliamentary committee. I want to underline my personal gratitude for the opportunity to serve. Whatever has happened in recent days, the beating heart of the Parliament has to be the committee process, because it brings people together. People can breach the walls of the Parliament, and if we are not doing that in committee, we are not doing the right thing.

It has been a particular privilege for me to convene the Public Petitions Committee because it is the only committee in the Parliament where the agenda is entirely determined by members of the public. I stand in awe of all the petitioners. They have brought to us issues that they care about, which they would much rather not have had to petition on, because they represent personal trauma and sadness. All petitioners have displayed great courage, determination, persistence and focus, all of which have informed the work of the Public Petitions Committee over the session. It has been a privilege to be able to be a part of that. Whatever legacy paper we write, we will want to underline the importance of the Public Petitions Committee attempting to be as responsive and open as possible to the people of Scotland, to ensure that their issues are heard as they might not be heard anywhere else.

I thank my fellow committee members. It has been a particular challenge in the recent period during which meetings have been virtual. Who knew that wi-fi matters so much when you are trying to make a political decision? I am appreciative of all the work of all committee members I have dealt with in the past, but the particular group of members that we have had over the past year has been wonderful to work with.

I offer Gail Ross and Tom Mason every good wish as they depart, along with me, into whatever the world brings next. It has been a great privilege to work with you. I wish Maurice Corry and David Torrance all the best in the elections. You understand that that does not necessarily mean that I wish you electoral success, but I know that if you are returned you will bring the same energy as you have done in this committee.

I thank the broadcasting team, who have managed to pull us together—it has been like herding cats. It has done a great job of making meetings a professional process, even though we are all in different places.

Finally, I thank the clerks, who do immense amounts of work not only to make the committee meetings work and keep us informed in a way that means that we understand and appreciate the key issues, but to engage with petitioners. That engagement with petitioners about the issues that matter to them, and bringing them into a process in such a way that they can participate really well, is the most fundamental thing of all. Most of that work is hidden, but that does not make it any less difficult or challenging. Many petitioners have told me that the clerks have dealt with them sensitively, and the importance of the clerks’ professionalism to the effectiveness of the committee has been beyond measure over the last period.

Tom Mason Con North East Scotland
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As you said, convener, I am leaving the committee in a very short time. The success of the committee—it has, undoubtedly, been a success—has been thanks in no small part to your very balanced and considerate convenership. You have always encouraged members to participate and allowed very balanced discussion to take place. It has been a privilege to serve on the committee. I am sure that the rest of the committee will agree.

Johann Lamont Lab The Convener · Glasgow
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Thank you very much. I have never been accused of being balanced in the past, so that is a great compliment.

Maurice Corry Con West Scotland
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Thank you, convener, for all your work. I reiterate what my colleague Tom Mason said. The two periods that I have been on the committee have been thoroughly enjoyable; I have enjoyed it all since the start.

I, too, thank the clerks and support teams for the immense work that they do, which has been wonderful. It is such a special committee because it is, as we know, unique. Other parts of the world—such as the Government of Western Australia—have been asking to see how we work and our systems. As has been said, the committee reflects the words, “the people’s Parliament”; it really is an emphatic message.

Thank you once again, Johann. May God be with you, and all best wishes to you and your family in your retirement.

Johann Lamont Lab The Convener · Glasgow
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Thank you very much. I will call David Torrance and then I will give the deputy convener the last word before we move into private session. That is much more indulgent than I usually am as a committee convener.

David Torrance SNP Kirkcaldy
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Thank you very much, convener. It has been a privilege to be on the committee once again in this parliamentary session. The committee has worked really well, which is down to the convenership. We have all been united in the decisions that we have made, unlike some other committees in the Parliament. The guidance and help that you have given every one of us have been excellent. Thank you very much to you, to Gail, who is also retiring, and to Tom. I hope that you have an enjoyable and relaxing life after this. I am sure that every one of you will be called up to do something in your communities in the future, which you will not refuse to do. Thank you very much—it has been a privilege to work with every one of youse.

Johann Lamont Lab The Convener · Glasgow
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Thank you very much, David. I appreciate your very kind words. We go finally to Gail, our deputy convener.

Gail Ross SNP Caithness, Sutherland and Ross
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It has been an absolute privilege to serve on the committee. The subjects and information that we have had before us mean that I have learned about many different things that I had never even considered, and I have been so impressed by the determination and commitment with which some petitioners raised their issues. I thank each and every one of them. You are absolutely right that, without them, there is no petitions committee.

I have always said this behind the scenes and I will now say it in public: we are the best committee in the Parliament. I thoroughly believe that. We have worked so well together.

Thank you, convener, for including me in a lot of the background work. I hope that I have been the support that you have needed.

On a closing note, I thank all the clerks, broadcasting and everyone else who has made this relatively straightforward—in my eyes, it has been that. Perhaps in the background it has not been so straightforward, but you have made it work very well and we are very grateful.

I will miss you all; do not be strangers and good luck for the future. Thank you.

Johann Lamont Lab The Convener · Glasgow
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Thank you very much, Gail. We look forward to seeing what the new Public Petitions Committee does. If it is as focused on what the petitioners are trying to raise as we have been in this session, I am sure that it will do a powerful job of work. Thank you very much. I remind colleagues to join the private session on Teams.

11:10 Meeting continued in private until 11:17.

  1. 09:30 Decision on Taking Business in Private Procedure · 1
  2. 09:30 Continued Petitions Petitions · 15
  3. 10:00 Continued Petitions Petitions · 10
  4. 10:30 Continued Petitions Petitions · 10
  5. 10:30 Continued Petitions Petitions · 7
  6. 10:30 Continued Petitions Petitions · 24

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