How many complaints Healthcare Improvement Scotland has received about maternity care provided by maternity units in each year since 2020-2…

Please see the following table with details of the complaints HIS has received about maternity care provided by maternity units in each year since 2020-21, broken down by maternity unit.The information held by HIS relates to concerns raised through its Responding to concerns – Healthcare Improvement Scotland that were referred by another national organisation; raised with HIS by an NHS member of staff, and one complaint that was raised with by a member of the public. Whilst complaints from members of the public are not usually within the remit of the RTC process or HIS’s remit, the HIS Executive Review Team agreed that in that instance an assessment should be undertaken.YearNHS Board/ SiteNumber of complaintsSource1 April 2020-31 March 2021N/A0N/A1 April 2021-31 March 2022NHS LanarkshireUniversity Hospital Wishaw Neonatal and Special Baby Care Unit1NMC referral1 April 2022-31 March 2023NHS TaysideNinewells Hospital Labour suite1NMC referral1 April 2023-31 March 2024NHS BordersBorders General Hospital Women and Children’s Service1Member of the public1 April 2024-31 March 2025NHS Lothian Maternity2NHS Staff1 April 2024-31 March 2025NHS Ayrshire and ArranCrosshouse Hospital Ayrshire Maternity Unit1NHS Staff1 April 2024-31 March 2025NHS Forth Valley Maternity Service1NHS Staff1 April 2025 – presentN/A0N/A