Whether it plans to outline a comprehensive plan for reforming public debt collection practices, including the consideration of debt amnest…

Scottish Government recognises the financial pressures that many households are experiencing, including debts to public sector bodies. However, it is important to be clear on the role and responsibilities of all partners in relation to public sector debt and to recognise that local authorities have independence to make decisions particularly regarding their approach to collection of council tax arrears and school meal debt.Scottish Ministers have consistently encouraged public bodies to share good practice on debt assistance and collection and to show empathy and dignity when working with people struggling with debts. This includes using the Good practice principles for managing school meal debt[1] published by COSLA in February 2023 following engagement with local government partners.The Scottish Government and COSLA recognise that there are opportunities to improve collection practices in Council Tax. The ‘Joint Working Group on Council Tax Reform’, which is co-chaired by COSLA, is undertaking work to encourage better practices in debt collection. This includes ensuring that councils are furnished with the information they need to improve practices, and identify those in need of support.In addition, Social Security Scotland is committed to delivering a debt management service that is responsive to clients’ needs while protecting the public purse. This includes an approach for vulnerable clients that includes training debt officers to identify and sensitively handle potential hardship and vulnerable clients, as well as signposting them to support and advocacy groups.The Scottish Social Housing Charter sets outcomes that social landlords need to meet. An outcome on tenancy sustainment states; that tenants get the information they need on how to obtain support to remain in their home; and landlords ensure suitable support is available, including services provided directly by the landlord and by other organisations. This includes tenants who may be at risk of falling into arrears with their rent. Where a tenant is struggling to pay their rent they should seek support immediately from their landlord.[1]Good-Practice-Principles-for-School-Meal-Debt-Management.pdf (cosla.gov.uk)