When it next plans to review the regulation of property factors.

The Scottish Government revised the Code of Conduct for Property Factors in August 2021 to make it clearer, to drive up standards and to improve transparency and consistency. The changes ensured that the Code remains up to date and responds to concerns raised by homeowners.
There is evidence that the Property Factors (Scotland) Act 2011 is working as intended. However, officials will be taking a wider look at the operation of the property factor sector to see what more can be done to promote an ongoing improvement in standards in line with the requirements currently set out in legislation.