What action is being taken to support young people who are (a) care-experienced and (b) estranged from parents, family or care givers, to a…

Some young people, or their legal guardians, may have difficulty providing the proofs of person or of address to access the Young Persons’ Free Bus Travel Scheme, including young people who are (a) care-experienced and (b) estranged from parents, family or care givers. To this end, many local councils have dedicated staff on hand to help applicants who might have difficulty with the application process, including care-experienced young people, and need particular support. Transport Scotland has not been prescriptive on what constitutes acceptable proof or verification that an individual is eligible for the scheme. This is to allow delivery partners and local authorities the flexibility to support applications from a range of eligible individuals.
The Scottish Government have produced guidance which has been issued to all local authorities, advising that children and young people should be supported to access free bus travel where appropriate, with specific guidance aimed at supporting those who will have the most difficulty in providing documentary evidence. As corporate parents, local authorities are committed to ensuring that the children and young people they look after experience the same opportunities and life experiences as are open to their non-care experienced peers.
At the time the scheme opened in January, because of the high levels of transmission associated with the Omicron variant, we asked that only those with an essential need to travel by bus apply and that anyone travelling should follow the latest advice to keep themselves and others safe. Since travel restrictions have eased, we are asking all eligible young people to apply for free bus travel and have been working to make the application process easier to use. On 28 January we released the Transport Scot Pass Collect app, which lets people aged 16 – 21, who already have a National Entitlement Card or Young Scot National Entitlement Card, to download free bus travel onto their existing card. This means they may not need to apply for a replacement card.
In designing the scheme, Transport Scotland worked closely with Barnardo's Scotland on how to safeguard young people travelling on the bus network, including providing training material for bus drivers. This helps drivers to recognise and respond to children or young people who need support while travelling on the bus network and help ensure that they can travel safely.