What plans there are to reform how the Scottish Legal Complaints Commission operates while investigating itself.

The Report of the Independent Review of Legal Services Regulation in Scotland considered what changes may be required to the statutory framework for the regulation of legal services to protect consumer interests and promote a flourishing legal sector.
The Scottish Government response to the Review recognised the differing views with regard to some of the review’s main recommendations. We are now working collaboratively with those in the current regulatory framework, and consumer organisations, to construct a consultation paper which will provide the opportunity to develop a new statutory framework for a modern, forward-looking legal service regulatory and complaint system for Scotland. That consultation will be published in the coming months.
The Scottish Government is also working with the Law Society of Scotland, the Faculty of Advocates and the Scottish Legal Complaints Commission to identify and consider improvements that may be made to the legal complaints system using existing legislative powers. These may require Regulations and we would expect to consult on any proposals to make changes to the legal complaints system with key stakeholders and other interested parties.