How NHS24 can be used to provide advice and access to physiotherapy services.

The Scottish Government has been working closely with NHS 24 on a number of service developments including those related to physiotherapy. A telehealth physiotherapy triage and referral management pilot service has already been established by NHS 24 within NHS Lothian. The aim of this pilot is to reduce the waiting time for physiotherapy advice/management by providing earlier access to screening, advice and onward referral management. This pilot is currently being evaluated with a view to national roll out. Work is also underway with NHS 24 to identify what other services provided by the Allied Health Professions can be developed within NHS 24, including musculoskeletal, dietetics and mental health services.