SPCB Written Question · S2W-31643 · Session 2
What complaint procedures are in place for members of the public who are not satisfied with the work of the Scottish Public Services Ombuds…
The question
To ask the Scottish Parliamentary Corporate Body what complaint procedures are in place for members of the public who are not satisfied with the work of the Scottish Public Services Ombudsman.
The answer
Under the Scottish PublicServices Ombudsman Act 2002, the ombudsman in the exercise of her functions isnot subject to the direction or control of any member of the Parliament, anymember of the Scottish Executive or the SPCB.
The Scottish Public ServicesOmbudsman has a complaints procedure in place for anyone who disagrees with adecision reached or for anyone who is dissatisfied with the service provided bythe office. Details are available on the Scottish Public Services Ombudsman’swebsite using the following link http://www.spso.org.uk/complain/article.php?ssi=36.
The Scottish Public ServicesOmbudsman has a complaints procedure in place for anyone who disagrees with adecision reached or for anyone who is dissatisfied with the service provided bythe office. Details are available on the Scottish Public Services Ombudsman’swebsite using the following link http://www.spso.org.uk/complain/article.php?ssi=36.
In the Official Report
No contribution in the Official Report cites S2W-31643 by reference.