What arrangements have been put in place to facilitate contact with, and supply of information between, the public in rural areas and the c…

The trunk road operating companieshave regular contact with members of the public and engage with local communitycouncils on specific issues relating to trunk roads. The operating companies havealso produced and widely distributed information leaflets which provide detailsabout their role and contact information. Road signs are located at key locationson the trunk road network with details of the operating company name and a customercontact and defect reporting telephone number.
Transport Scotland is currentlydeveloping a trial scheme in the south of Scotland for the operating companies to provide community councilswith a quarterly newsletter updating them on trunk road issues and works. If thisproves to be successful this will be rolled out across the whole country.
The operating companies meetwith councils at least four times a year to discuss future works programmes andalso provide them with a detailed weekly programme. Councils also have access toan internet site where the trunk road works programme is updated on a daily basis.At a more strategic level. Transport Scotland officials and the representativesfrom each operating company meet with councils and the police once a year to providethem with a forward programme of works and to discuss any operational issues.
Information about the trunk roadnetwork and larger trunk road projects can also be found on the Transport Scotlandwebsite www.transportscotland.gov.ukand on the websites of the operating companies.
Transport Scotland hasoperational responsibility for this area and can be contacted for more informationif required.