Written Question · S2W-09776 · Session 2
Further to the answer to question S2W-994 by Nicol Stephen on 21 July 2003, how many (a) enquiries have been received about and (b) cards h…
The question
To ask the Scottish Executive, further to the answer to question S2W-994 by Nicol Stephen on 21 July 2003, how many (a) enquiries have been received about and (b) cards have been issued for the Thistle Travel Card Scheme in each year since its launch and what guidelines have been provided for transport staff and companies on the scheme.
The answer
The Scottish Executive does not retain figures relating to the ENABLE Thistle Travel Card Scheme.
However, we have been informed by ENABLE that they receive approximately 20 to 30 enquiries per month from a range of potential transport users, transport centres and places like adult day centres, citizen advice bureaus and libraries. Some of these enquiries are requesting more Thistle Cards, others are to ask more about the scheme.
We do not have a record of the number of enquiries which are directed to transport operators or others about the scheme.
200,000 cards have been distributed to potential bus and train users since the launch in 2002. Staff guidelines and posters were distributed to transport operators throughout Scotland in September 2002.
The guidelines are aimed at all transport staff informing them of the needs of card holders and what staff can do to assist.
The Thistle Card Scheme is making a significant difference to the lives of many thousands of people throughout Scotland who are prevented from enjoying a full, active and independent life in their community.
However, we have been informed by ENABLE that they receive approximately 20 to 30 enquiries per month from a range of potential transport users, transport centres and places like adult day centres, citizen advice bureaus and libraries. Some of these enquiries are requesting more Thistle Cards, others are to ask more about the scheme.
We do not have a record of the number of enquiries which are directed to transport operators or others about the scheme.
200,000 cards have been distributed to potential bus and train users since the launch in 2002. Staff guidelines and posters were distributed to transport operators throughout Scotland in September 2002.
The guidelines are aimed at all transport staff informing them of the needs of card holders and what staff can do to assist.
The Thistle Card Scheme is making a significant difference to the lives of many thousands of people throughout Scotland who are prevented from enjoying a full, active and independent life in their community.
In the Official Report
No contribution in the Official Report cites S2W-09776 by reference.