Parliament Workbench
Data: Motions & questions to 19 Nov 2026

Written Question · S1W-30292 · Session 1

Further to the answer to question S1W-23640 by Allan Wilson on 15 March 2002, what progress has been made towards delivery of online public…

Answered Asked by Fergus Ewing SNP Lodged 4 Oct 2002

The question

To ask the Scottish Executive, further to the answer to question S1W-23640 by Allan Wilson on 15 March 2002, what progress has been made towards delivery of online public services through post offices and sub-post offices and whether they have now been excluded from plans for the delivery of Your Guide.

The answer

Answered by Allan Wilson on 5 Nov 2002 · 32 days after it was lodged, 18 days after it was due

Responsibility for the Post Office and Post Office services is a reserved matter.A decision not to roll out Your Guide nationally was announced by DTI Ministers on 15 October. The decision was taken largely on value for money grounds, following the evaluation of a major pilot.Officials will continue to stay in close contact with DTI and Post Office efforts to identify the potential for government departments to deliver services through post offices in future.The Executive's public internet access point initiative is creating over 1,000 new venues across Scotland where people can have cheap, easy access to the web and all its services
- public, commercial and voluntary sector. We are actively encouraging rural post offices to participate in the scheme
- which provides eligible venues with computer hardware, software, and internet connectivity
- all free of charge. The scheme therefore allows rural post offices to provide another valuable service to their customers and potentially another source of income for small post offices.

In the Official Report

No contribution in the Official Report cites S1W-30292 by reference.