What precautions are being taken, during the creation of more non-emergency operations centres for ambulances, to ensure that patients are …

A key element of the Scottish Ambulance Service's Operations Rooms Review is the separation of the Non-Emergency Service control function from the Accident and Emergency function. Non-Emergency Service controls will in future operate from an increased number of hospital and regionally based sites, providing a more flexible, locally based service to better meet the needs of non-emergency patients. Non-emergency staff will not handle emergency calls and the service will continue to take emergency cases to the nearest appropriate hospital.