Parliament Workbench
Data: Motions & questions to 19 Nov 2026

Written Question · S7W-04541 · Session 7

What discussions it has had with the UK Government, Royal Mail and the Communication Workers Union regarding concerns about staffing levels…

Answered Asked by Rachael Hamilton Con Lodged 27 Oct 2026

The question

To ask the Scottish Government what discussions it has had with the UK Government, Royal Mail and the Communication Workers Union regarding concerns about staffing levels and postal delivery performance, and what representations it has made to ensure that rural communities continue to receive a reliable postal service.

The answer

Answered by Hannah Mary Goodlad on 10 Nov 2026 · 14 days after it was lodged, on time

Both legislative and regulatory responsibility for Royal Mail and postal services remain reserved matters for the UK Government along with employment law.While that is the case, and recognising the varying needs of communities across Scotland, the Scottish Government engages regularly with UK Government and Royal Mail and continues to provide constructive challenge in relation to quality of service and staffing arrangements.In August 2026 I wrote to UK Government ministers offering to meet and discuss the challenges faced by island communities and in October 2026 I also wrote to my UK Government counterparts seeking assurance around the sustainability of post offices especially in Scotland’s rural and island areas.I am also actively seeking a meeting with Royal Mail to discuss various issues including the unique challenges that rural and island communities face in relation to post and postal services.

In the Official Report

No contribution in the Official Report cites S7W-04541 by reference.