Written Question · S7W-04424 · Session 7
In light of reported overcrowding and inadequatecapacity on ScotRail services, whether ScotRail will review (a) how frequentlypassenger dem…
The question
To ask the Scottish Government, in light of reported overcrowding and inadequatecapacity on ScotRail services, whether ScotRail will review (a) how frequentlypassenger demand is monitored, (b) how rolling stock is allocated acrossindividual days and routes, and (c) the rolling stock capacity requiredto ensure that services meet actual passenger demand rather than operate attheir scheduled formation.
The answer
Whilst the Scottish Government expects ScotRail to allocate its rolling stock in a manner that maximises operational efficiency and meets passenger needs, responsibility for these operational decisions rests with ScotRail as the train operating company, drawing on its in-house expertise.ScotRail continually monitors passenger demand across the network and uses this information to inform rolling stock allocation and timetable planning. Demand patterns are kept under review and are considered alongside operational requirements, fleet availability and wider network constraints when decisions are taken regarding train formations and service provision.The Scottish Government continues to engage regularly with ScotRail and Scottish Rail Holdings regarding capacity, reliability and passenger experience across the network.
In the Official Report
No contribution in the Official Report cites S7W-04424 by reference.