Written Question · S4W-23628 · Session 4
What measures it has put in place to ensure that the NHSScotland Confidential Alert Line is independent and impartial.
The question
To ask the Scottish Government what measures it has put in place to ensure that the NHSScotland Confidential Alert Line is independent and impartial.
The answer
The contract to run the NHSScotland Confidential Alert Line (NCAL) was awarded to Public Concern at Work (PCaW) following an open and transparent competitive tendering process. A specific requirement of this contract is “to provide confidential and impartial advice”.
PCaW is an independent whistleblowing charity and legal advice centre set up over 20 years ago to encourage workplace whistleblowing. NCAL provides a bespoke service to NHSScotland staff who have any doubt about how or whether to raise a whistleblowing concern, or worry about doing so. Advice is provided by impartial staff who are legally trained, and where appropriate, concerns can be passed to the health board or appropriate regulatory body on behalf of callers.
The Scottish Government continue to monitor performance to ensure contract deliverables are met.
PCaW is an independent whistleblowing charity and legal advice centre set up over 20 years ago to encourage workplace whistleblowing. NCAL provides a bespoke service to NHSScotland staff who have any doubt about how or whether to raise a whistleblowing concern, or worry about doing so. Advice is provided by impartial staff who are legally trained, and where appropriate, concerns can be passed to the health board or appropriate regulatory body on behalf of callers.
The Scottish Government continue to monitor performance to ensure contract deliverables are met.
In the Official Report
No contribution in the Official Report cites S4W-23628 by reference.