How many complaints it has received from interested parties regarding the performance and conduct of EAGA Partnership Ltd.

I have asked Angiolina Foster, Chief Executive of Communities Scotland, to respond. Her response is as follows:
Eaga Partnership Ltd administers the central heating and Warm Deal programmes on behalf of Communities Scotland. Complaints received directly by Communities Scotland are dealt with as part of complaint handling arrangements in place between Eaga and Communities Scotland. These arrangements require Eaga to undertake investigations into complaints received and to report back on the outcome to Communities Scotland. Should the circumstances warrant it, independent scrutiny of the nature of the complaints can be undertaken.The following table shows the number of complaints received regarding Eaga Partnership Ltd, since the central heating programme began in September 2001 to October 2005.
Number of Complaints Received Regarding Eaga Partnership September 2001 to October 2005:
Programme Year
| No. of Complaints Received

2001-02
| 71

2002 -03
| 118

2003-04
| 137

2004-05
| 122

2005-06
| 49

Total
| 497