Written Question · S2W-19219 · Session 2
What facilities are available to direct patients with chronic conditions who contact NHS 24 out of hours to the appropriate service to trea…
The question
To ask the Scottish Executive what facilities are available to direct patients with chronic conditions who contact NHS 24 out of hours to the appropriate service to treat their condition.
The answer
When people with chronic conditions experience an acute episode during the out of hours period and they contact NHS 24, they will be assessed and triaged to receive the appropriate care for their condition at the time.
NHS 24 and NHS boards are working together to continuously improve the directory of information that is used by call handlers and nurse advisers to inform decisions about where to refer patients who require access to out of hours services.
NHS 24 and NHS boards are working together to continuously improve the directory of information that is used by call handlers and nurse advisers to inform decisions about where to refer patients who require access to out of hours services.
In the Official Report
No contribution in the Official Report cites S2W-19219 by reference.