What recourse exists for a member of the public who is dissatisfied with the way in which a complaint is investigated by the Scottish Publi…

Answered Asked by John Swinney SNP Lodged 14 Dec 2004

The question

To ask the Scottish Executive what recourse exists for a member of the public who is dissatisfied with the way in which a complaint is investigated by the Scottish Public Services Ombudsman.

The answer

Answered by Tavish Scott on 20 Jan 2005 · 37 days after it was lodged, on time

The Scottish Public ServicesOmbudsman office has published guidance setting out what action a member of thepublic may take if they are dissatisfied with a decision made by the Ombudsman orwith the quality of the service provided to them by the Ombudsman office.
The guidance is available onthe Scottish Public Services Ombudsman website at:
http://www.scottishombudsman.org.uk/complaints_about_spso/.

In the Official Report

No contribution in the Official Report cites S2W-13010 by reference.